Pick the channel that suits you. We're a small team — every message reaches a real person on our team, not a generic support queue. Most replies happen within a few hours.
Usually under 2 hours during work hours. Your message goes straight to our team — a real person from Setu reads it, a real person replies. You won't get bounced around a support hierarchy.
WhatsApp us nowSo we can't always reply instantly, and we don't pretend to. We don't run a 24/7 support team. We don't outsource your account to a call centre. We don't pass you around a hierarchy. Whoever responds reads your full message, knows your business, and actually cares about getting you the right answer.
If your message is urgent, WhatsApp is fastest. If it's a longer thread or you have files to share, email works better. Either way — a real person reads it, and a real person replies.